Please refer to your Service Agreement.
All clients must be on auto pay (ACH or Card) unless otherwise approved by Versa-Tech management.
Our minimum service charge is for any one time or initial performed pest management service. Trip charges and other fees may differ.
SERVICE NOTIFICATIONS / CALL AHEAD – Confirm or reschedule your regular services and service notifications via our call ahead system. You will get your first notification about a week before your service time. And a three-day reminder prior. Notification times may vary. We can offer you notifications via text message, phone call or email please notify us of your preference. We defer to text message notifications unless you tell us otherwise. During your notification, please select yes and your service will be automatically confirmed. You can select no, and we will offer a reschedule time or you can message us back with a preferred day and time. There is a live person on the other end of the messages. **A nonresponse is taken as a confirmation for service.
THERE IS NO WARRANTY OR FOLLOW UP TREATMENTS INCLUDED WITH MOSQUITO SERVICES
Late fee on any unpaid invoice after 30 days of invoice date is 5% unless other payment terms are agreed upon in writing. A 5% late fee can accrue daily.
Versa-Tech does not have any locked in contracts, a client may cancel any service at any time. Once canceled, a service can be restarted at any time, an initial service fee will apply, and a new service agreement and other documents will need to be completed. *All new services are subject to current pricing
Versa-Tech reserves the right to cancel any regular service agreement at any time. Common cancellation reasons include poor communications with the client, the client regularly declining or refusing regular services, the client pushing a regular service to the next month, the client not corresponding back with Versa-Tech staff, non-payment for services, if Versa-Tech is unable to perform services at the location, client having a poor attitude toward Versa-Tech staff or is threatening in any way, or other similar reasons.
We do not offer termite services
- All pest control equipment is ‘leased’ to the client. Upon cancellation, Versa-Tech will notify the client of the day and time we will be picking up and removing pest management equipment from the location. In certain cases, fly lights are purchased by the client and will be left on sight. Clients must allow access to the location to remove equipment.
Please have the proper and best contact information for your location as Versa-Tech will need to contact you to set up service times or for pest related issues.
Versa-Tech does not perform any field services on Sundays.
All field staff making solo chemical applications are required to be properly licensed by the State of California Structural Pest Control Board, Department of Pesticide Regulation and any other personal or business-related licenses.
Versa-Tech is not responsible for damage caused by pests.
All initial inspections and consultations are free of charge.
- Call back and follow-up services are free of charge for regular clients. Excessive abuse of this policy may result in service cancellation by Versa-Tech.
- Only quarterly, or more frequent regular service clients are applicable for no charge call back services and warranties.
A regular service client may change the regular service frequency at any time. This may affect the regular service cost, and subject to current service pricing.
“General Insect” refers to most insects with six legs (except Bed Bugs and Termites) and eight legged arachnids. There are times when flying insects such as Gnats, Moths or Mosquitos will require a separate service charged in addition to a regular service. Heavy fly activity may also require a separate service and charge. Heavy insect or spider activity such as roaches, ants or others may also require a special service charged in addition to your regular service cost.
It is the client’s responsibility to act at their location to prevent pest harborage and attraction. Client is responsible for addressing any conducive conditions at the service location. Failure to do so may result in additional services and costs or for Versa-Tech to cancel services.
It is the client’s responsibility to read service reports.
Depending on your scope of service, rodent control may or may NOT be included in the regular service cost. To add rodent control may result in a rise in regular service cost and a one-time initial fee.
Seasonal Service. Versa-Tech’s seasonal regular pest service is performed monthly starting in May and the final service done in October. Call backs and follow ups are not available out of your seasonal service term November through April. You can request additional services at your current regular service cost or additional services costs.
We always try to keep you with the same route manager and technician as long as possible and as many services as possible. However, we prioritize your availability and the changes to your service day and time that you request. That may result in having a different service technician.
